Privacy Policy
Last Updated: July 26, 2026
Privacy Policy
1. Introduction
Welcome to Truck Lounge ("Truck Lounge", "we", "our", or "us").
Truck Lounge is a community-driven platform designed for professional truck drivers. Our mission is to help drivers find reliable truck parking areas, truck service facilities, and other road-related services while allowing the community to contribute accurate and up-to-date information.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use:
the Truck Lounge Android application;
the Truck Lounge website available at https://trucklounge.app;
the Truck Lounge API and related online services;
any future applications or services operated under the Truck Lounge brand.
By creating an account or using our Services, you acknowledge that you have read and understood this Privacy Policy.
2. Definitions
For the purposes of this Privacy Policy:
Account means your registered Truck Lounge user account.
Application means the Truck Lounge mobile application.
Service means all services provided by Truck Lounge, including the website, API, and mobile applications.
Personal Data means any information relating to an identified or identifiable natural person.
User Generated Content means any information voluntarily submitted by users, including parking locations, service locations, reviews, occupancy reports, safety votes, comments, reports, and similar contributions.
Processing means any operation performed on Personal Data, including collection, storage, modification, deletion, transmission, or anonymization.
3. Scope of this Policy
This Privacy Policy applies to all users of Truck Lounge regardless of their country of residence.
It applies whenever you:
visit our website;
create an account;
sign in using Email/Password or Google Sign-In;
browse parking or service information;
submit reviews;
report parking occupancy;
vote on parking safety;
create new parking or service locations;
contact our support team.
This Privacy Policy does not apply to third-party websites or services that operate under their own privacy policies.
4. Who We Are
Truck Lounge is an independent online platform created to improve access to reliable information for professional truck drivers throughout Europe.
Truck Lounge acts as the data controller for the processing of personal information described in this Privacy Policy.
Questions regarding this Privacy Policy may be directed to the contact information published on our website.
5. Information We Collect
The information we collect depends on how you use Truck Lounge.
5.1 Account Information
When you create an account, we may collect:
email address;
Firebase Authentication user identifier (UID);
display name;
authentication provider;
account creation date;
account status;
user permissions or role.
Passwords are never stored by Truck Lounge servers. Authentication is securely managed through Firebase Authentication.
5.2 Profile Information
Depending on your use of the Service, your profile may include:
display name;
vehicle information (if provided);
account preferences;
language preferences.
Providing optional profile information is voluntary.
5.3 Location Information
Truck Lounge uses location information to improve the usefulness of the Service.
Location data may be used to:
display nearby truck parking;
display nearby truck services;
calculate approximate distances;
improve search results;
center the map around your current location.
Truck Lounge does not continuously track your location.
Location access is requested only when required by the application and may be denied through your device settings.
Truck Lounge does not maintain a historical database of users' movements or travel routes.
5.4 User Generated Content
Users may voluntarily submit information including:
truck parking locations;
truck service locations;
parking occupancy reports;
parking safety votes;
ratings;
reviews;
reports regarding incorrect information;
moderation requests;
other information submitted through the Service.
This information may become visible to other users.
To protect the integrity of the platform and prevent abuse, user contributions are internally associated with the submitting account.
If an account is deleted, personally identifying information is removed from these contributions where technically and operationally appropriate. Certain content may remain available in anonymized form in order to preserve the integrity, history, and functionality of the Service.
5.5 Device Information
We may automatically receive technical information including:
device model;
operating system version;
application version;
preferred language;
network information;
diagnostic information;
approximate country;
IP address used for communication with our servers.
This information is used solely for security, diagnostics, troubleshooting, and service improvement.
5.6 Log Information
Our servers automatically generate logs which may include:
request timestamps;
API requests;
response status codes;
authentication events;
security events;
server diagnostics.
Server logs are retained only for as long as reasonably necessary for security, fraud prevention, troubleshooting, and legal compliance.
5.7 Cookies and Similar Technologies
The Truck Lounge website may use cookies and similar technologies necessary for:
authentication;
session management;
security;
remembering user preferences;
improving website functionality.
Truck Lounge does not use cookies for advertising purposes.
6. How We Use Your Information
Truck Lounge processes information in order to:
provide access to the Service;
authenticate users;
maintain account security;
display community-generated content;
calculate parking occupancy information;
calculate parking safety indicators;
moderate user-generated content;
prevent abuse and fraud;
investigate violations of our Terms of Use;
improve platform performance;
diagnose technical issues;
comply with applicable laws and legal obligations.
We do not sell personal information to third parties.
7. Legal Basis for Processing (GDPR)
Where the General Data Protection Regulation ("GDPR") applies, Truck Lounge processes personal data on one or more of the following legal bases:
your consent;
performance of a contract between you and Truck Lounge;
compliance with legal obligations;
protection of legitimate interests pursued by Truck Lounge, provided such interests are not overridden by your rights and freedoms.
Legitimate interests include:
maintaining platform security;
preventing fraud and abuse;
protecting the integrity of community-generated information;
improving the quality and reliability of the Service;
enforcing our Terms of Use;
resolving technical issues and responding to support requests.
8. How We Share Information
Truck Lounge does not sell, rent, or trade your personal information.
We may share information only in the following circumstances:
Service Providers
Certain information is processed by trusted third-party service providers that enable operation of the Service.
Examples include authentication, cloud infrastructure, mapping services, and hosting providers.
These providers process data only as necessary to perform their services.
Legal Requirements
We may disclose information where required by applicable law, regulation, court order, or lawful governmental request.
Protection of Rights
Information may be disclosed when reasonably necessary to:
investigate fraud;
prevent abuse;
protect users;
enforce our Terms of Use;
protect the security and integrity of Truck Lounge.
Business Transfers
If Truck Lounge is involved in a merger, acquisition, investment, restructuring, or sale of assets, user information may be transferred as part of that transaction.
Any successor organization will remain bound by this Privacy Policy until a new policy is published.
9. Third-Party Services
Truck Lounge relies on several trusted third-party providers.
These providers operate under their own privacy policies.
Firebase Authentication
Truck Lounge uses Firebase Authentication for secure account management.
Firebase may process information including:
authentication credentials;
authentication events;
device identifiers;
IP addresses;
security information necessary for authentication.
Truck Lounge never receives or stores user passwords.
Google Sign-In
Users may choose to authenticate using their Google account.
If this option is selected, Google provides Truck Lounge only with the information necessary to authenticate the user, such as:
account identifier;
email address;
display name.
Truck Lounge does not receive access to your Google Drive, Gmail, Photos, Contacts, Calendar, or any other Google services unless explicitly stated in the future.
MapTiler
Truck Lounge uses MapTiler to provide map tiles and related geographic services.
When maps are displayed, certain technical information such as IP address and map tile requests may be processed by MapTiler in accordance with its own Privacy Policy.
Truck Lounge does not control MapTiler's independent processing of information.
MapLibre
Truck Lounge uses the open-source MapLibre rendering engine.
MapLibre itself does not collect personal information.
OpenStreetMap
Certain geographic information originates from OpenStreetMap contributors.
Truck Lounge uses OpenStreetMap data in accordance with the applicable Open Database License (ODbL).
Hosting Infrastructure
Truck Lounge services are hosted on infrastructure located within Europe.
Infrastructure providers may process limited technical information necessary for secure operation of servers and network infrastructure.
10. International Data Transfers
Some third-party service providers may process information outside your country of residence.
Whenever personal data is transferred internationally, Truck Lounge takes reasonable steps to ensure that appropriate safeguards are in place as required by applicable privacy laws.
Where required, such safeguards may include contractual protections, adequacy decisions, or other legally recognized transfer mechanisms.
11. Data Retention
Truck Lounge retains personal information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of information.
Account Information
Account information is retained while your account remains active.
If you delete your account, personally identifiable account information is deleted or anonymized unless retention is required by law.
User Generated Content
Community contributions such as:
reviews;
parking occupancy reports;
safety votes;
parking locations;
service locations;
moderation reports;
may remain available after account deletion in an anonymized form where necessary to preserve community knowledge, historical accuracy, and database integrity.
Such content can no longer be associated with your identity after anonymization.
Technical Logs
Security logs, server logs, and diagnostic information are retained only for as long as reasonably necessary for:
security;
fraud prevention;
troubleshooting;
legal compliance.
12. Security
Truck Lounge implements appropriate technical and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, or destruction.
These measures include, where appropriate:
encrypted HTTPS communication;
secure authentication using Firebase Authentication;
restricted administrative access;
role-based authorization;
server-side validation;
database security controls;
monitoring of unauthorized access attempts;
regular software updates.
Despite these measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
Users should also take reasonable steps to protect their own accounts, including maintaining the confidentiality of their login credentials.
13. Your Rights
Depending on your country of residence, you may have certain legal rights regarding your personal information.
These rights may include:
the right to access your personal information;
the right to request correction of inaccurate information;
the right to request deletion of personal information;
the right to object to certain processing activities;
the right to restrict processing;
the right to receive a copy of your information where applicable;
the right to withdraw consent where processing is based on consent;
the right to lodge a complaint with the appropriate supervisory authority.
Truck Lounge will respond to applicable requests within the time required by law.
14. Account Deletion
Users may delete their Truck Lounge account at any time using the functionality provided within the application or by contacting support.
When an account is deleted, Truck Lounge permanently removes or anonymizes personal information associated with that account, except where retention is required by applicable law or is necessary to protect the legitimate interests of Truck Lounge.
Following account deletion:
your authentication credentials are removed;
your user profile is deleted;
personally identifiable information associated with your account is removed or anonymized;
access to your account is permanently revoked.
To preserve the integrity, accuracy, and historical value of community-generated information, certain user contributions may remain available in an anonymized form.
Such contributions may include:
parking locations;
service locations;
parking occupancy reports;
parking safety votes;
reviews and ratings;
reports submitted for moderation;
other community contributions.
Following anonymization, these contributions can no longer be associated with your identity.
Account deletion is permanent and cannot be reversed once completed.
15. Children's Privacy
Truck Lounge is intended for use by professional drivers and other adult users.
The Service is not directed toward children under the age required by applicable law to provide valid consent for personal data processing.
Truck Lounge does not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete such information as soon as practicable.
Parents or legal guardians who believe that a child has provided personal information through Truck Lounge may contact us using the information provided below.
16. Changes to this Privacy Policy
Truck Lounge may update this Privacy Policy from time to time to reflect:
changes in applicable laws or regulations;
improvements to the Service;
introduction of new features;
changes in data processing practices;
security improvements.
When significant changes are made, we will update the "Last Updated" date shown at the beginning of this document.
Where required by law, users will be notified of material changes through the application, the website, or other appropriate communication channels.
Continued use of the Service after the updated Privacy Policy becomes effective constitutes acceptance of the revised Policy.
17. Contact Us
If you have any questions regarding this Privacy Policy, your personal information, or your rights under applicable privacy laws, you may contact Truck Lounge using the contact information available on our official website.
Website: https://trucklounge.app
Support: support@trucklounge.app (replace with your actual support email if different)
For privacy-related requests, including requests concerning access, correction, deletion, or other data protection rights, please include sufficient information to allow us to verify your identity and process your request.
18. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws governing the operation of Truck Lounge and, where applicable, the General Data Protection Regulation (EU) 2016/679 ("GDPR") and other relevant data protection legislation.
Nothing in this Privacy Policy limits any mandatory rights granted to users under applicable law.
Effective Date
Effective Date: July 26, 2026
By using Truck Lounge, you acknowledge that you have read and understood this Privacy Policy.